Wi-Fi is Wonderful
The constant supply of data to your smartphone, tablet, and other mobile devices makes life easier. The reliable connection to the Internet without using your data plan allotment is priceless. That’s why your family and friends all ask for your Wi-Fi connection information.
The Dark Side
However, the Wireless Access Point (WAP) that provides the signal to you and yours can also be a spy in your home or office. The default configuration when you take it out of the box makes it easy for the bad guys to take control of it.
Continue reading Wi-Fi Wonders Come at a Price – maybe loss of your Privacy
When I previously wrote about comic book shows and their fans, I was talking about small-to-medium shows like the Jet City Comic Show. Their site states that “Jet City started in order to fill in the void for a quality one-day show for fans and dealers.”
Comic-Con International is the 800 pound gorilla, and Emerald City Comicon (ECCC) bears a strong family resemblance. This year they brought in 80,000 fans and took over the Washington State Convention Center in the middle of Seattle, despite the Department of Transportation shutting down multiple vectors into town. The DOT earned some jabs from Comicon attendees after declaring that there would be “no major events this weekend,” but it didn’t keep the fans away.
Continue reading Emerald City Comicon draws 80,000 fans to Seattle
If you fly, you’ve seen the SkyMall catalog in the seat-back pocket in front of you. It’s been a great business model, marketing to a captive audience that may have nothing better to do for hours than watch the in-flight entertainment and read the seat-pocket reading material.
Of course a lot has changed since SkyMall came into being a quarter-century ago. Catalogs are getting thinner, and though paper catalogs aren’t going away just yet, less are printed every year. Due in part to reduced mail volumes, the United States Postal Service is losing money, and is slowing service while raising rates.
Continue reading The End of an Era – SkyMall Files for Bankruptcy
I’ve been simplifying my life, which included a cancellation binge. I cancelled my Consumer Reports subscription, and allowed my Costco membership to lapse.
I was puzzled that Costco never made any effort to find out why I was no longer a member, and never even acknowledged my departure as a customer. Their emails kept coming, and when I unsubscribed from those there was again a deafening silence.
My experience with Consumer Reports was completely the opposite. I unsubscribed online and was immediately surveyed as to why I was leaving, how they could do better, and whether I’d consider coming back. They even asked if I’d be interested in joining a focus group with fellow ex-subscribers.
Continue reading What You Can Learn from how Costco and Consumer Reports Deal With Quitters
This morning as the sun was rising, snow was falling on the memorial commemorating where four Lakewood police officers were killed. The community still remembers that day that drew the community together, five years ago today.
Heart in the Snow
An early snow is on the ground, and the wind-chill is in the mid-twenties, but business is unusually brisk at Blue Steele Coffee. People make a point of coming here to pay their respects on November 29, remembering that morning in 2009 when four officers paid the ultimate price.
Permanent memorials were dedicated one year later, here and at the Lakewood Police Department’s headquarters. The one outside the coffee shop was built on the corner where the original, makeshift memorial had grown.
Four Coffee Cups
Continue reading Gone But Not Forgotten – The Lakewood Four, Five Years After
More and more people are using mobile devices to access the web. Why does that matter to you?
Your Customers Care
Increasing numbers of your customers use mobile devices, not only to look at information, but to buy things using those devices. For example, 37% of US iPhone Users are Buying via Mobile.
If your site isn’t friendly to mobile devices, your potential customers may go elsewhere. Even existing customers may be tempted by the web sites of your competitors.
Apps Can’t Do Everything
Your web site needs to work with mobile devices. Smaller companies, and those that don’t regularly interact with their customers online via their mobile devices, may not even have an app. People who want to find out more about the company or the products will still need to use your web site, so it had better work well with mobile.
Continue reading 3 Reasons Your Web Site Needs to be Mobile Friendly – and how Google is Forcing Your Hand