Bright green paint in the parking garage highlights the elevator to the Amazon Go Grocery store in Seattle

Customer Service, General, Technology

Amazon Go Grocery is the perfect answer to the Social Distancing question

Bottom view of a Fitbit Charge 2 fitness band, showing the charging contacts and pulse sensor

General, Marketing, Technology

Confessions of a Fitness Tracker Virgin

Wreath with "Gone But Not Forgotten" ribbon for slain Lakewood, Washington police officers

General

Gone But Not Forgotten – Remembering the Lakewood Four, Ten Years After

A browser does not trust SteveCase.org in this image demonstrating how Google Chrome could react

Technology

Google Used to Trust Me

Amy Jo Johnson playing on stage with "The Forgotten 45s" at the Chalet Theater in Enumclaw Washinton near Seattle

General, Marketing

The Superhero, the Producer and the Director

Home

I specialize in Making Technology Work For People, so it’s logical that I write about technology. I also write about marketing and customer service, because I’ve seen both done so well and so poorly.

Enjoy!

Steve (JoeBugBuster) Case

Follow @JoeBugBuster

Technology & Customer Service Observations